Audio services not responding

How to Fix Audio services not responding error in Windows 10

The unresponsive audio services error is an error message generated through the audio playback troubleshooter that usually runs when you have problems with your audio or audio devices. This error generally means that your audio device does not respond when it does not respond to commands or messages from your computer. In this article, we will identify the possible cause of this problem and provide you with the appropriate solutions that you can try to help you resolve the problem as quickly as possible.

This error message is a very common error and usually occurs when you update your version of Windows 10 via Windows Update. There are a few workarounds that include checking that all of the audio services are working as expected and that the drivers are updated to the latest version.

How to Fix Audio services not responding

If you are facing this unresponsive audio service issue, you can try our recommended solutions in the order presented below and see if it helps to fix the issue.

Let’s take a look at the description of the process involved with respect to each of the solutions listed.

Before switching to one of the solutions, first, connect the device to another USB port. The problem may not occur if the device is connected to another USB port.

1] Restart audio services

In addition to the hardware and audio drivers, there is an audio service responsible for handling the audio on your computer. In this solution, a simple reset could reset your settings and resolve the problem.

If that doesn’t help, you may have to restart the related audio services manually.


Run services.msc to open Windows Service Manager. Scroll down for Windows Audio Service and double-click it to open its properties. This service manages audio for Windows-based programs. If this service is stopped, the audio devices and effects will not function properly. If this service is disabled, no service that explicitly depends on it can be started

Set the startup type to Automatic and click the Start button. If it has already started, stop it, then restart it.

You must make sure that your addiction services start and have the type of automatic start:

  1. Remote procedure call
  2. Windows Audio Endpoint Builder

If the Multimedia Class Scheduler service is present on your system, it must also be started and set to Automatic.

2] Check the audio components

This solution requires that you make sure that all audio components are running. If one of them is not, this can cause the problem. Also, if you’re running third-party security software on Windows 10, temporarily disable it as they sometimes block critical services like audio service.

  1. To check the audio components, follow these steps:
  2. Press the Windows key + R to call up the Run dialog box.
  3. In the Run dialog box, type services.msc and press Enter to open the Services window.
  4. In the Services window, find and make sure that the following three services are running. If not, right-click on it and click Start.
    • RPC endpoint mapper
    • Remote procedure call (RPC)
    • DCOM server process launcher
  5. Also, make sure that all of these services are configured to start as automatic.
  6. Restart the PC.

At startup, check if the problem is resolved. Otherwise, go to the next solution.

3] Execute the add network services and add local service commands

To run the add networkservice and add localservice commands, do the following:

  1. Press Windows key + R.
  2. In the Run dialog box, type cmd, and then press CTRL + SHIFT + ENTER to open the command prompt in elevated mode.
  3. In the command prompt window, copy and paste the following command and press Enter.

    net localgroup Administrators /add networkservice
  4. Once the command is executed, copy and paste the following command and press Enter.
    net localgroup Administrators /add localservice
  5. Exit the CMD prompt and restart your computer.

At startup, check if the problem is resolved. Otherwise, go to the next solution.

4] Install the default audio drivers

As the Windows 10 operating system updates over time, audio drivers are also included in most packages and are also updated regularly. Windows 10 has a basic default driver already registered, so every time you uninstall its current drivers, Windows 10 recognizes the connected hardware and installs the driver accordingly.

In this solution, you can try to install the default drivers on your system and see if that fixes the problem.

That’s how:

  • Press Windows key + R.
  • In the Run dialog box, type control system and press Enter to open the System window.
  • In the System window, click the Advanced System Settings option on the left side of the screen.
  • Now click on the Hardware tab.
  • Click Device Installation Settings.
  • Select the No radio button (your device may not work as expected).
  • Click Save Changes and exit. This will prevent Windows Update from automatically updating your audio drivers.

Note: If this solution does not work, be sure to reset the option to Yes.

  • Then press the Windows key + X to open the advanced user menu.
  • Press M on the keyboard to open Device Manager.
  • In Device Manager, expand the Audio, video, and game controllers category.
  • Right-click on your audio device and select Uninstall device.
  • Check the Uninstall the driver box to also uninstall the driver and continue with the uninstall.
  • Once the device is uninstalled, right-click anywhere in Device Manager and select Check for hardware changes.
  • Restart your computer.

Also see: How to Fix “Install Realtek HD Audio Driver Failure, Error OxC0000374” on Windows 10

Your computer will now detect your computer’s audio hardware and automatically install the default drivers on your computer.

If the problem persists, continue to the next solution

5] Install Realtek or an HD audio device

Some users have reported that they could have resolved the problem by installing the HD audio device driver instead of the HD IDT audio codec.

To install the Realtek driver or HD audio device, follow these steps:

  • Open the Device Manager.
  • In Device Manager, expand the Audio, video, and game controllers category.
  • Right-click on your audio device and select Update Driver.
  • How do you want or are you looking for drivers? In the dialog box, select Search my computer for driver software.
  • Now select Let me choose from the list of drivers available on my computer.
  • Uncheck the Show compatible hardware option to ensure that all results are listed in your driver list.
  • Scroll through all the drivers until you find the high definition audio device.
  • Select it and click Next.
  • Follow the on-screen instructions to complete the installation.
  • Restart your computer.

At startup, check if the problem is resolved. Otherwise, go to the next solution.

Note: If that doesn’t work, try to download the audio drivers from the device manufacturer’s website and install it. In most cases, this also solved the problem.

Also see: Why Don’t My PC Connect To My Android Hotspot In Windows 10 – FIX

6] Run the SFC and DISM scan

If you have errors in your system files, the audio service may not respond. In this case, you can run an SFC / DISM scan, a utility in Windows 10 that allows users to detect corruption of Windows system files and restore corrupted files.

Once the analysis and the problem are not resolved, go to the next solution.

7] Perform a system restore

If you are not sure what change may have ended up interrupting the audio service, you can perform system restore (all changes such as installing the application, user preferences and everything is done afterward. loss of restore point) to return to the previous date when you started experiencing the audio service issue without responding

8] Perform a fresh start, on-site update repair or cloud reset

At this point, if the problem of unresponsive audio service is still not resolved, it is most likely due to some form of system corruption that cannot be resolved in a conventional manner. In this case, you can try Fresh Start, Spot Update Repair to reset all Windows components. Also, if you’re running Windows 10 version 1909 and later, you can try cloud reset and see if it helps.

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