Home How To How to Fix Skype can’t send or receive images or files

How to Fix Skype can’t send or receive images or files

by Mohsin Raza

Skype is one of the most widely recognized stages for video calling and web-based conferencing. It permits you to send writings, pictures, and different connections. However, you may experience an issue where Skype isn’t accepting or sending files in Windows 10.

Skype not accepting or sending files

If you are confronting an issue where Skype isn’t accepting or sending files or pictures, then the fundamental driver could be with the size of the file, server issues, tricky transitory files related to Skype, or the Skype application itself. We prescribe you attempt these recommendations to determine the issue:

1] Check the size of the file

The greatest file connection size permitted on Skype is 300MB. If you attempt to send any file bigger than that size, Skype will restore the blunder – Not sent – File is bigger than 300 MB.

If you wish to send a file bigger than 300MB in size, transfer it to Google Drive and permit the beneficiary access to the link to file. Now, you can import the file to the beneficiary.

2] Check the status of the Skype server

Skype-can’t-send-or-receive-images

If the Skype server is down, you probably won’t have the option to send messages or connections. The status of the Skype server could be checked here.

3] Reset the Skype application

If the application’s settings are wrecked with, you probably won’t have the option to send or get messages on Skype. To rectify this issue, you can reset the Skype application to default as follows:

  • Click on the Start button and go to Settings > Apps > Apps and highlights.
  • Click on Skype from the rundown to grow the menu.
  • Select Advanced options.Skype-advanced-options
  • Now, look to the Reset button and click on it. An admonition will prompt, then click on Reset for the notice too.
  • Check if this purposes your issue, or proceed onward to the following arrangement.

Also see: Fix Spectrum On Demand Not Working error hl1000

4] Delete the folder for Skype in AppData

If nothing else works, take a stab at erasing the folder for Skype in AppData as follows:

  • Open the Task Manager and murder the Skype app.
  • Now, press Win+R to open the Run window.
  • Type the location %appdata% in the Run window and hit Enter to open the AppData folder.
  • Quest for the Skype folder in the window and rename it to something different like Skype_old.Skype Old
  • Open Skype now and take a stab at sending connections.
  • This AppData fix has settled the issue for some users.

If nothing unless there are other options referenced arrangements work, you could consider re-installing the Skype application.

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