Salesforce is a company by which users can run their business from anywhere. This is an app that focuses on customer relationship service that allows users to transform their businesses. It brings companies and customers together. It allows businesses to use cloud technology to better connect with customers, partners, and potential customers. Salesforce app has both the PC and mobile versions for the users to manage all of their records even if they are offline.

There is an option in the Salesforce app in which users can connect it with the Outlook app. But recently many users have reported that they are facing Not Connected error in the side panel while connecting with each other. Not Connected error comes when your PC internet configurations are incorrect. So if users are facing this error then they need to correct the configurations. Below we will show you some of the solutions by which users can Fix Salesforce is not connected to Outlook.

Fix Salesforce won’t connect with Outlook?

1. Customize Settings Of Internet Explorer

  • First of all, users need to close all the Internet Explorer Windows and apps or programs that are running on their PCs.
  • Then press Windows Key + R keys to open Run.
  • Now type inetcpl.cpl and click on OK.Salesforce is not connected to Outlook
  • After that, the Internet Properties window will open.
  • From there, select the Advanced option.Salesforce is not connected to Outlook
  • Then click on the Restore Advanced Settings.
  • Now choose the Reset option to restore default settings.Salesforce is not connected to Outlook
  • Then Reset Internet Explorer Settings window will open.
  • From there check the Delete personal settings option and click on the Reset.
  • At last, close the Internet Properties window.

2. Clean browsing history of Internet Options

  • First of all, press Windows Key + R to open Run.
  • Now type inetcpl.cpl and click on OK.Salesforce is not connected to Outlook
  • Then from the Internet Properties window, you need to click on the General tab.
  • And under the Browsing History section, uncheck the Delete browsing history on exit option.
  • Then click on the Delete button.Salesforce is not connected to Outlook
  • Now from the Delete Browsing History window,  users need to uncheck the Preserve favorite website data option.
  • Then check the options Temporary Internet files and website files Cookies and website data and History.
  • After that click on the Delete option.
  • Then close the Internet Properties option.

3. Customize website data settings

  1. First, press the Windows Key + R keys to open Run.
  2. Now type inetcpl.cpl and click on OK.
  3. Then the Internet Properties window will open. From there click on the General tab.
  4. Now under the Browsing history section, click on Settings. 
  5. The Website Data Settings will open.
  6. From there select the Every time I visit the webpage option.
  7. Then you need t9o change the Disk space to use to 225.
  8. And click on OK to save changes.Salesforce is not connected to Outlook
  9. After saving the changes, click on the Security tab.
  10. Then select the Trusted sites option availbale at the Select a zone to view or change security settings.
  11. Now click on the Site button.
  12. The Trusted Site window will open, over there type in https://*.salesforce.com in the Add this website to the zone
  13. After that, click on the Add button.
  14. Then click on Close.
  15. Now again select Trusted sites again from the Security tab.
  16. Then click on the Custom Level option.
  17. Now from the Security Settings – Trusted Sites Zone, you need to click the Reset to: option and set it to Low.
  18. After that click on the Reset.Salesforce is not connected to Outlook
  19. Now click on Yes to confirm the action.

4. Customize Trusted Sites Zone Security Settings

 

  • To do that follow the upper method up to the 9th option.
  • Then from the Security Settings – Trusted Sites Zone window, under Settings locate the option Websites in less privileged web content zone can navigate into this zone.
  • And click on Enable.Salesforce is not connected to Outlook
  • After that, locate the Display mixed content and Enable that option as well.
  • When you enabled those options, click on the Yes option to confirm the action.
  • Then search the Initialize and script ActiveX controls not marked as safe for scripting option and Enable it.
  • Now click on OK and then close the Internet Properties window.
  • At last, Restart your PC to apply all the changes.

5. Customize privacy settings

  • To do that first of all, press the Windows Key + R keys to open Run.
  • After that, type inetcpl.cpl and click the OK.Salesforce is not connected to Outlook
  • Now the Internet Properties window will open and you need to click on the Privacy tab.Salesforce is not connected to Outlook
  • Then click on the Sites button.Salesforce is not connected to Outlook
  • Now in the domain name field add Salesforce.com and click on the Allow option.Salesforce is not connected to Outlook
  • Now again click on the Advanced option in the Privacy tab.Salesforce is not connected to Outlook
  • From there, check the Override automatic cookie handling and Always allow session cookies options and then click on OK.Salesforce is not connected to Outlook
  • After doing that, go to the Advanced TabSalesforce is not connected to Outlook
  • Now you need to check the Allow active content to run in files on my computer option.
  • And uncheck the Check for server certificate revocation option.Salesforce is not connected to Outlook
  • Now close the Internet Properties window.
  • After that, Restart your PC check for the error.

These are some of the best solutions to fix Salesforce is not connected to Outlook Not Connected error.

If you have any questions or want to give a suggestion then leave a comment in the comment section below.